VILNIUS, LITHUANIA, April 15, 2005 – During Q1 2005, Metasite product development and software engineering team worked with Bitė to bring Bitė Online for Business service to the Lithuanian market. The collaboration covered upgrading the popular Bitė Online service for residential customers with new features and functionality tailored to the corporate market, installing new interfaces and introducing a number of… read more →
VILNIUS, LITHUANIA, May 29, 2004 – Metasite management consulting team completed a two-month assignment at Bitė GSM, a leading Lithuanian mobile telecommunications operator. Metasite consultants were commissioned by Bitė GSM to assist in developing customer touchpoint maps and identifying opportunities for further improving Bitë customer experiences. “In a saturated mobile telecommunications market like Lithuania, customer service is one of the… read more →